Poonam Karki
Healthcare Professional | Support Worker
P.C.L. Nurse (Nepal) | Bachelor of Nursing Student (HL0902) at Wintec | 5+ Years' Experience
Qualified and licensed nurse with over 5 years of practical experience in ICU, community health, and school healthcare environments. Currently working as a Support Worker at Drake Medox New Zealand while preparing to continue my Bachelor of Nursing at Wintec. Fluent in English, Nepali, and Hindi, I bring empathy, adaptability, and a strong sense of responsibility to every patient interaction, focused on delivering safe, respectful, and person-centered care.
Quick Info
Location
Hamilton, Waikato, New Zealand
Current Status
Support Worker at Drake Medox NZ | BN Student at Wintec
Professional Links
Professional Experience
Support Worker
Drake Medox New Zealand
New Zealand
December 2025 - Present (3 months)
Providing support worker services through Drake Medox, delivering person-centered care to clients across various healthcare settings.
Key Results
- •Delivering safe and respectful care to clients with diverse needs
- •Collaborating with healthcare teams to ensure optimal client outcomes
- •Applying clinical nursing skills and empathy in support worker role
- •Maintaining high standards of care in line with New Zealand healthcare practices
Housekeeper
Le House Investment Group Limited
Hamilton, New Zealand
November 2025 - December 2025 (2 months)
Provided housekeeping services maintaining high standards of cleanliness and hygiene in a professional environment.
Key Results
- •Maintained clean and hygienic environments to professional standards
- •Applied infection control knowledge from nursing background to housekeeping practices
School Health Nurse
Health Office Udayapur
Bokse 10, Udayapur, Nepal
March 2019 - May 2025 (6 years 3 months)
Comprehensive health support for 300-600 students annually, working with school leaders, teachers, parents, and the local community to promote health and wellness.
Key Results
- •Reduced illness-related absenteeism by 15% through improved infection control policies
- •Developed personalized care plans improving student attendance by 20%
- •Increased early identification of student health needs by 35% through staff training
- •Positively impacted 1500+ students annually through mental health and hygiene campaigns
- •Led hygiene programs that increased healthy habits like handwashing by 70%
Critical Care P.C.L. Registered Nurse
Lifeguard Hospital
Biratnagar-5 Bargachhi, Nepal
March 2018 - March 2019 (1 year 1 month)
Intensive care nursing for 5-10 critically ill ICU patients daily (day/night), providing technical clinical care with compassionate emotional support.
Key Results
- •Managed vital signs monitoring and patient data to support medical treatment decisions
- •Provided life support apparatus management and emergency response
- •Coordinated with multidisciplinary teams to ensure optimal patient outcomes
- •Delivered holistic care combining technical nursing expertise with emotional support
Education
HL0902 - Bachelor of Nursing
Wintec - Waikato Institute of Technology
February 2026 - February 2029
Hamilton, New Zealand
Proficiency Certificate Level (P.C.L.) in Nursing
Nobel Medical College Teaching Hospital
2015 - 2018
Nepal
School Leaving Certificate (SLC)
Panchayat Higher Secondary School
2002 - 2014
Nepal
Skills & Competencies
Clinical Skills
- Nursing and Clinical Care
- ICU Patient Management
- Vital Signs Monitoring
- Patient Documentation
- Emergency Response
- Infection Control
- Aged Care
- Disability Support
Healthcare Competencies
- Community & Public Health
- Health Education & Promotion
- Patient Assessment
- Personalized Care Planning
- Health Policy Development
- Student Wellness Programs
- Multidisciplinary Collaboration
- Sustainable Healthcare Thinking
Interpersonal Skills
- Patient Support & Empathy
- Team Collaboration
- Communication
- Leadership
- Problem Solving
- Time Management
- Project Management
- Cross-cultural Competence
Languages
Nepali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Certifications & Professional Development
5 verified certificates across customer service, healthcare, and professional development.
Zendesk Customer Service Professional Certificate
LinkedIn Learning
A professional certificate program covering customer service foundations, troubleshooting techniques, and relationship building with customers using Zendesk platform best practices.
Drake Medox | Homecare On-Boarding Programme
Drake Medox
Comprehensive homecare on-boarding training programme by Drake Medox New Zealand, covering safe and respectful person-centered care delivery in home environments.
Improve Your Time Management Skills
LinkedIn Learning
A learning path focused on mastering time management, covering delegation strategies, task prioritization, work-life balance, and productivity techniques for professionals.
Develop Your Customer Service Skills
LinkedIn Learning
A comprehensive learning path for developing customer service skills, including effective communication, conflict resolution, and delivering exceptional customer experiences.
Word Essential Training (Microsoft 365)
LinkedIn Learning
Essential training on Microsoft Word within the Microsoft 365 suite, covering document creation, formatting, collaboration features, and professional document management.
Get in Touch
I'm always open to new opportunities and professional connections. Feel free to reach out.